How do companies use Generative AI as a strategic tool for tackling real business challenges? Start with the problems today’s GenAI applications can solve. Scoping high-impact use cases helps overcome common roadblocks facing enterprise teams. It’s also a practical start for a smooth GenAI integration.
Generative AI is making waves across industries, promising a future brimming with creative possibilities and boosted productivity. But for many businesses, the path to implementation remains unclear. Building custom models requires significant data science expertise and multi-million dollar investments. Even utilizing pre-trained foundation models can be prohibitively complex for enterprises.
Training a custom, all-encompassing enterprise AI model is a mammoth undertaking. It requires a hefty investment, specialized skills, and a mountain of data. This reality often leaves businesses feeling shut out from the generative AI revolution.
Recent surveys reveal staggering adoption barriers – less than half of major US corporations have the proper technology, talent and governance to implement AI. The result is a painful gap between AI interest and activation.
This gap highlights the need for ready-made solutions that allow enterprises across all industries to deploy generative AI seamlessly. Enter Task-Specific Models (TSMs), the champions of practicality that can unlock real value for your organization, today.
Task-Specific Models (TSMs) are the perfect entry point for enterprise AI. These models are specialized derivatives of large language models (LLMs), developed and trained to excel at a particular natural language capability, like question answering or text summarization. These are like the "Swiss Army Knives" of Generative AI, designed to tackle specific enterprise challenges with laser focus.
This streamlined approach offers several advantages:
Now, let's see how Task-Specific Models can be put to work in your organization:
Generative AI excels at creating vast amounts of content, but for enterprises, the focus is on getting accurate answers to specific questions. AI21's Contextual Answers TSM bridges this gap by harnessing the power of Generative AI alongside your organization's unique data and context.
Here's how Contextual Answers empowers businesses:
Imagine an AI-powered chatbot handling a significant portion of customer inquiries. Contextual Answers makes this a reality for B2C organizations. Here's how it streamlines customer service:
Helpdesks often grapple with repetitive tasks, draining staff morale and productivity. Contextual Answers paired with AI21's Semantic Search TSM offers a powerful solution:
Uncover critical insights faster with AI-powered multi-document question answering. Leverage RAG technology to analyze vast amounts of data with exceptional accuracy.
By harnessing the power of Contextual Answers, businesses can achieve a more efficient, cost-effective, and customer-centric approach to communication.
Customer feedback and product usage data are often difficult to find during the design and development process. Contextual Answers can be integrated with customer support databases, product reviews, and user surveys to extract insights and identify customer needs.
The ever-growing mountain of data facing businesses can be overwhelming. AI21’s Summarization model tackles this challenge by leveraging Generative AI to condense and analyze vast amounts of text.
Here's how it empowers organizations:
Regulatory compliance in industries like finance often involves meticulously monitoring a vast amount of documentation. AI21's Summarization TSM can be trained on specific regulations and terminology. It then scans communications and documents, summarizing them to highlight critical information and potential compliance risks. This allows for faster and more efficient compliance reviews.
Extracting valuable insights from pharmacological databases and research papers can be a time-consuming process. The Summarization TSM tackles this challenge by summarizing complex documents at scale. Researchers can quickly identify the most relevant papers, saving them valuable time for in-depth analysis and leading to faster scientific breakthroughs.
Extracting key information from contracts is a tedious task, often handled by legal teams, sales professionals, and HR departments. The Summarization TSM automates this process by identifying and summarizing key points within contracts, flagging noteworthy documents, and even populating forms with relevant excerpts. This frees up valuable human resources for more strategic tasks.
Legal documents are notorious for their complex language. The Summarization TSM, working in conjunction with AI21's Text Editing TSM, can simplify these documents by summarizing and paraphrasing key points. This allows stakeholders from different departments to understand the legal implications and provide informed feedback. This results in dramatically faster response times, which in turn can make the difference between deals won and lost.
By transforming information overload into actionable insights, AI21's Summarization TSM empowers businesses to streamline operations, improve customer experiences, and make data-driven decisions faster.
Imagine a search engine that understands not just your keywords, but the true intent behind your query. This is the power of Semantic Search, and AI21's Semantic Search TSM unlocks this potential for businesses.
Traditional search engines rely on keyword matching, often delivering frustratingly irrelevant results. Semantic Search goes deeper, leveraging Generative AI to understand the meaning behind a search. This means:
AI21's Semantic Search TSM utilizes your organization's uploaded documents, ensuring retrieved information is relevant and reliable. Since you own the data, copyright concerns are eliminated, and any questions about results can be easily addressed.
The model continuously learns and improves as users interact with it. By analyzing user behavior, the system refines its understanding of contextual relevance in relation to specific subject matters.
Marketing teams can utilize Semantic Search to understand user intent behind content searches. This allows them to deliver targeted content that aligns with each user's stage in the buying journey, level of knowledge, and specific needs. This personalized approach can significantly improve conversion rates.
Imagine a system where employees can access a wealth of organizational knowledge through natural language questions. AI21's Semantic Search TSM, working alongside Contextual Answers TSM, creates a knowledge base that allows employees to tap into a treasure trove of documents – like customer communications, meeting minutes, or due diligence information – just by asking a question. This empowers a collaborative and informed workforce.
By unlocking the true meaning behind searches, AI21's Semantic Search TSM empowers businesses to deliver exceptional customer experiences, improve employee productivity, and leverage the power of their internal data.
While generative AI offers immense potential, expensive custom models have been a barrier for many enterprises. Task-Specific Models (TSMs) offer a powerful and accessible alternative. These focused AI solutions tackle specific tasks like question answering, summarization, and search, delivering significant value without the hefty price tag or complex development process. TSMs empower businesses to streamline operations, unlock data insights, and make data-driven decisions faster, propelling them towards a competitive edge in the era of generative AI.
Speak to our experts to scope high-value AI applications - our team's extensive deployment experience can help you optimize genAI for real-world implementation.
